What is the Copenhagen Burnout Inventory (CBI)?

The Copenhagen Burnout Inventory (CBI) is a scientifically validated questionnaire designed to measure and assess burnout levels among employees across various professions. Developed by researchers from the National Research Centre for the Working Environment in Copenhagen, Denmark, the CBI is a reliable and widely recognized instrument for evaluating three main dimensions of burnout:

  1. Personal Burnout: This dimension pertains to the individual’s physical and emotional exhaustion, reflecting how drained and depleted they feel due to work-related stress.
  2. Work-related Burnout: This dimension focuses on the person’s feelings of cynicism, detachment, and reduced motivation concerning their work.
  3. Client-related Burnout: This dimension addresses emotional exhaustion resulting from interactions with clients or customers in professions where these interactions are common, such as healthcare, social work, or customer service.

How Does the Copenhagen Burnout Inventory Work?

The CBI is typically administered through self-report questionnaires, which are user-friendly and easy to complete. The questionnaire includes a series of statements related to each of the three burnout dimensions. Participants rate their responses on a scale to indicate the extent to which they agree with each statement. The scores from these statements are then used to assess the severity of burnout across the three dimensions.

Each dimension is scored independently, providing valuable insights into the specific areas where an individual might be experiencing burnout. This comprehensive approach allows researchers and professionals to gain a more nuanced understanding of burnout’s multifaceted nature and tailor interventions accordingly.

Significance and Benefits of Using the Copenhagen Burnout Inventory

  1. Early Identification: The CBI enables early detection of burnout symptoms, which is crucial for preventing its escalation and implementing timely interventions.
  2. Occupation-Specific Assessment: Unlike some generic burnout assessments, the CBI recognizes that burnout can manifest differently in various professions, making it a highly relevant and occupation-specific tool.
  3. Tailored Interventions: By identifying the specific dimensions of burnout that individuals experience, the CBI allows for targeted interventions that address the root causes of burnout and promote overall well-being.
  4. Research Insights: Researchers use the CBI to study burnout prevalence and risk factors across different industries and populations, leading to a deeper understanding of burnout’s impact on society.
  5. Organizational Development: Employers can use the CBI to assess burnout levels within their workforce, helping them develop strategies to improve employee well-being, job satisfaction, and productivity.